Terms & Conditions
1. Detailed description of goods and/or services
Botlyf is a business in the online retail industry that sells electronic goods.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within two business days and delivery confirmed by way selected courier service.
3. Export restriction
The offering on this website is currently available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by Botlyf is subject to availability. In cases of unavailability, Botlyf will refund the client
in full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee.
For warranty returns;
Botlyf shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal
information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
6. Payment options accepted
Payment may be made via Visa, MasterCard, or by bank transfer into the Botlyf bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for Botlyf via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Botlyf separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
Botlyf takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Botlyf chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, as South Africa .
Botlyf may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Delightful Menses Pty Ltd based in South Africa trading as Botlyf and with registration number K201531931 and George B Senzere - Director.
14. Botlyf contact details
Company Physical Address: 37 Fairview Memorial Lane, Craigavon, Fourways, Johannesburg
Email: firstname.lastname@example.org Telephone: 0114650726